Visit: asf.org.au Sign Up Login
Home Platform Updates 2025 Important Changes for Fundraisers

Important Changes for Fundraisers

As part of our new platform release, we’re introducing key updates to streamline fundraising processes and enhance platform security.

Below are the important changes existing fundraisers need to know:

1. New ASF Group Grant Agreement

  • GST will no longer be added to ASF and ASFCF grant payments for organisations registered for GST.
    • Historical Grant Payments: We recommend that fundraisers download their RCTIs from the current platform, as these may not be available for download in the new platform until early FY26.
  • The focus will shift from financial acquittals to impact reporting for grant payments.
  • ASF acknowledgment requirements have been significantly reduced.

2. Updated Fundraiser Terms & Conditions (T&Cs)

  • All fundraiser contacts must agree to the new T&Cs.
  • The T&Cs outline how each person uses the ASF Fundraising Platform.

3. Fundraising Dashboard Data

  • Your account summary data may take time to appear on the new platform.
  • If you anticipate needing this data soon, we recommend taking a screenshot of the existing dashboard.

4. Identity Verification for Fundraiser Administrators

  • New security measures have been introduced to reduce potential fraud.
  • Only administrators can access the fundraiser account's bank account details.
  • At least one contact per club/organisation must complete identity verification to be eligible for grant payments in the new platform.

5. Terminology Update: Projects → Campaigns

  • What were previously referred to as "Projects" will now be called "Campaigns."

6. Managing Contacts

  • Fundraisers can now add or remove users from their accounts in the new platform.

7. Draft Projects/Campaigns Will Not Be Moved to the New Platform

  • If you have draft projects/campaigns, it is recommended to complete and submit them for approval now.
  • Any unfinished drafts will need to be recreated in the new platform after an account has been moved.

8. Changes to Manual/Offline Donations

  • Credit Card Payments: For PCI compliance, ASF will no longer accept manual/offline donations via credit card.
  • Donation Form Templates: The platform will no longer create a manual donation form template for each approved campaign.
  • Allowed Payment Methods: Manual/offline donations can only be made via EFT or cheque in the new platform.
  • Requesting a Manual Donation Form: Fundraisers and donors can request a generic ASF manual donation form by contacting the Help Desk.