How Do I Sign Up to The ASF Platform? - Help Desk

About this Page

This guide will walk you through how to create an account on the Australian Sports Foundation (ASF) platform — Australia’s only fundraising platform that enables tax-deductible donations for sport

Creating a profile is free and only takes less than 5 minutes!

Once signed up, you’ll be able to select whether you’re fundraising for a club or organization, yourself, or somebody else (like a child or athlete you support).

Step 1: Click “Start Fundraising”

Go to the ASF website and click the START FUNDRAISING button in the top right corner of the screen.

Step 2: Choose Who You’re Fundraising For

You’ll be asked to select one of three options:

Club or Organization: For legal entities such as clubs, schools, associations, peak bodies, or community groups.
Yourself: For athletes, coaches, or officials fundraising for their own sporting journey.
Somebody Else: For parents, guardians, or supporters fundraising on behalf of an athlete or official.

This selection gives us an indication of your primary fundraising intention. While you’ll still be able to carry out multiple activities within the ASF platform, we ask that you please select the most appropriate type to begin with.

If you’re unsure which option to choose, please familiarise yourself with our eligibility criteria denoted at the top of the screen.

please reach out to our dedicated Customer Support Team — we’re here to help!

Step 3: Create Your Profile

Enter the following details carefully:

First Name & Last Name

Make sure you enter your legal first and last name, as this will be used for verification and contact purposes.

Email Address

Provide your personal or primary email address. This will be used to:

Log into your ASF account
Receive important account notifications and fundraising updates
Recieve Marketing communications if you have indicated you would like to receive them (see below).
Manage and switch between any associated club or athlete accounts you create in future

Tip: Record your email address somewhere safe in case you need to retrieve it later.

Note: Your email address will be used to derive your Username. Your Username will be required to log into your account and will be emailed to you (see below).

Mobile Phone Number

This must be a valid Australian mobile number. It may be used for identity verification or account recovery if needed.

Date of Birth

You must be 18 years or older to register an ASF profile. If you're fundraising for someone under 18, please ensure you have selected "Somebody Else" in Step 2.

Step 4: Review Your Information

Before you click Sign Up, take a moment to double-check your information.

Accurate contact details are essential for receiving email confirmations, logging in, managing your fundraising activities, and receiving support.

Confirm that:

Your name is spelled correctly
Your email is active and accessible
Your mobile number is valid
Your date of birth is correct

Step 5: Finalise Your Profile Setup

We recommend you carefully read ASF’s Fundraising Terms and Conditions & Privacy Policy by clicking on the hyperlink provided. These outline your responsibilities and important information about using the platform.
Tick the box to agree to the ASF Fundraising Terms and Conditions.
Decide whether you would like to receive marketing communications, updates and tips from the Australian Sports Foundation (Recommended).

Then click Sign Up to continue.

Step 5a: Profile Already Exists

If you receive a "Profile Already Exists" message, it means that an account has already been registered using the details you have entered.

Click Login to continue using your existing profile. You can also follow these steps to reset your password if needed.

IMPORTANT

If you don’t remember signing up or suspect fraud or other malicious activity, we recommend contacting our dedicated Customer Support Team immediately for assistance.

Check Your Email and Set Your Password

You’ll see an on screen confirmation message indicating your profile has been successfully created. You’ll also receive a Welcome Email from the Australian Sports Foundation.

This email will include:

A link to create your password
Your username (Required to login into your account)
A summary of key features available through your account

Check your email inbox for an email titled "Welcome to the ASF Fundraising Platform"
- Note: Please check your spam/junk folders if required.
Within the body of the email you will find your Username.
- IMPORTANT: Please take the time to record this and store it somewhere safe. You will need this to login along with your password.
- You will not be able to use your email to login unless you reset your Username in the platform.
Click the link marked "Click Here".
- Click the link in the email as soon as possible. The invitation may expire if not used promptly.
- If you see a message stating “Invitation Expired/Invalid”, this means the activation link has either expired or been used already.

To continue, simply click "Request a new invitation" on the same page.

Step 8: Create Your Password

You’ll be directed to a secure password creation screen. Your password must include:

At least 8 characters
At least 1 letter
At least 1 number

Enter and confirm your new password, then click Change Password.