Why Didn’t I Receive My Grant Payment This Grant Round?
If you didn’t receive a grant payment this round, it’s likely because your fundraising account did not meet one or more of the required compliance steps in time.
To be included in a Grant Round, all outstanding compliance tasks must be completed prior to the grant round cut-off.
Grant Round Compliance Requirements
In order to be eligible for grant disbursement, your account must meet the following criteria:
1. Identity Verification
At least one authorized contact must have completed ID verification:
- For Individuals: the individual account holder must have successfully passed ID verification.
- For >18 Athletes: the parent or guardian who registered the child must complete ID verification.
- For Clubs and Organizations: Atleast one Contact must have passed ID verification.
Please click here for more information regarding Identity Verification.
2. Valid Bank Details
A valid bank account must be provided for the Fundraiser Account.
3. Clubs & Organisations – Minimum Two Authorised Contacts
Clubs, schools and organisations must have at least two authorised contacts linked to their account. Additional contacts must:
- Accept their invitation
- Complete their profile setup See: How to invite a contact to your account
Compliance Checklist
Account Type | ID Verified | Bank Details Linked | 2nd Contact Linked* |
---|---|---|---|
Individuals | Yes | Yes | Not required |
Parents / Guardians | Yes | Yes | Not required |
Clubs & Organisations | Yes | Yes | Yes |