Having trouble logging in to your Australian Sports Foundation (ASF) account? If you’ve forgotten your username, we’re here to help you get back on track.

Your unique username was provided in the welcome email you received when you first registered with the ASF.

Reminder: If you signed up on or after 11 November 2026, your username is usually your full email address. If you signed up before then, your username may be different from your email address.

To find it:

  1. Open the email inbox you used to register your ASF account.
  2. Search for your Australian Sports Foundation welcome email.
  3. Locate your username under Your login details.

Tip: Can’t find the email? Check your junk or spam folder.

Recover your username online

Can’t find your welcome email? You can recover your username online.

Still can’t find your username?

No problem! Contact our Fundraising Support Team for assistance.

Ready to log in?

Once you’ve recovered your username, you can return to the ASF Fundraising Platform and log in.

Forgotten your password too? Follow the password reset process on the login page to create a new one.