Fundraiser FAQs
Common issues and questions that fundraisers have.
- I have tried to reset my password but have not received the email?
- Where can I find the ASF platform login page?
- How do I find my ASF member number?
- When do donors receive their tax receipt?
- When is a donation tax-deductible?
- What can I raise funds for?
- Am I eligible to sign up with the ASF?
- What does it cost to use the ASF fundraising platform?
- What are Add-On Donations?
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Payments and Reporting
- What do I do if I can't see the funds in my bank account?
- Can I review/edit my bank account details for payments?
- How can I check my ASF account balance?
- How do I receive the donations I've raised?
- Does the ASF include GST in payments?
- How do I know if a payment has been made to my bank account?
- How can I tell what donations were included in a payment?
- Are there any circumstances where my donations may not be granted?
- Do I have to let the ASF know how I spent the funds I raised?
- How soon do we have to spend any funds raised?
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Your Project
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The Fundraising Portal
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Fundraising with ASF
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Donations