When do donors receive their tax receipt?

The ASF will issue donors with a tax receipt for their donation when payment has been received by the ASF. This receipt will be emailed to the address the donor provided on their donation form.

TIP: Donors should check their junk/spam folder.



The timing of receipts depends on the payment method a donor has used for their donation:

• Credit card/Apple Pay/GooglePay= instantly
• EFT = generally within 1-2 business days of payment*
• Direct Debit = generally within 3-4 business days of payment
• Cash/cheque = generally within 2-3 business days of payment*

* provided the donor used their unique donation reference number (formatted like DON-XXX XXX). This reference number is provided in the email with the ASF bank account details when an eft pledge has been created. Using this reference number as the description in the bank transfer is essential to enable the ASF to match their payment to their donation record