July 2025 - Help Desk - Australian Sports Foundation

Fundraising Platform Release (v2.8)

Added

Added ability to recover your username at login
Added payment reminder notifications for regular donors
Added impact reporting surveys to gather insights from fundraisers on the impact of funding

Fixed

Fixed an issue which prevented users downloading their Donation report if the total number of donations exceeded a limit
Fixed an issue which prevented users downloading their Grant report if the total number of donations exceeded a limit
Fixed an issue where private campaigns were discoverable in search results
Fixed an issue which resulted in a malformed donations CSV report if a campaign name included a comma
Fixed an issue where the breadcrumb navigation was missing when editing a child peer-to-peer campaign
Fixed an issue which resulted in the failure to process donations when the donor's name contained a character with an accent
Fixed an issue which resulted in an empty Fundraising Overview widget on the dashboard for individual fundraisers
Fixed an issue which prevented saving edits on campaigns when the selected Sport was "Cycling - Other" or "Skate Sports - Other"
Fixed various minor defects

Added

Added automated workflows to manage handover of fundraising accounts from the parent/guardian to the individual when a child turns 18 years of age
Added capture of address on Individual fundraiser sign-up, removing the need for the address to be captured after sign-up

Improved

Improved bulk donation upload to allow users to resume and download the RFP if they had navigated away from the screen or closed their browser window whilst the process was running
Improved user experience of the Identity Verification screen to explicitly label the two step process

Fixed

Fixed an issue where the "Go to Dashboard" button displayed after sign-up of an Under 18 fundraiser directed the user to the "Get Started" checklist of the parent's account and not the child
Fixed an issue which prevented a user from publishing their Fundraiser Page or Campaign Page if the URL contained a single quote character
Fixed various minor defects