Can I change my username?
Yes. You can change your username to something easier to remember, such as your own email address.
Step 1: Log in
Log in to the ASF Fundraising Platform with your current username and password. If you don’t know your username, see How do I find my username?
Step 2: Go to My Profile
Click your name in the top-right corner and select My Profile.
Step 3: Change your username
Enter your new Username and click Confirm.
Rules for usernames
Your new username:
- must be 40 characters or fewer
- must not already be used by anyone else on the ASF platform
- can only be an email address if it’s your own email address
- can’t contain certain special characters. If a character isn’t allowed, you’ll see a message when you try to save
Usernames aren’t case-sensitive, so Jane.Doe and jane.doe count as the same username.
Good to know
Your old username stops working as soon as you change it. Make a note of your new one.
Changing your email address doesn’t change your username. If your username is your old email address and you update your email in My Profile, keep logging in with the old one, or change your username here as well.
If your new username isn’t accepted because it’s already taken, try another one. If you think someone is using your email address as their username, contact our Fundraising Support Team.