What do I need to do when my child turns 18?
When an individual fundraiser turns 18, ASF policy requires that they take ownership of their fundraising account. This includes agreeing to the platform's Terms & Conditions, completing identity verification, and updating bank details to continue receiving grant payments.
To support this transition, ASF sends automated reminder emails to the listed parent or guardian.
Below is everything you need to know about the process and what to do if anything goes wrong.
Key Milestones and Notifications
ASF will send email reminders to help guide you through the handover process. Here’s what to expect:
When | Email Subject | Who Gets Notified |
|---|---|---|
14 Days Before Athlete's 18th Birthday | Prepare to handover [Child's Name]’s ASF Fundraising Account when they turn 18 | Parent/Guardian |
On Athlete's 18th Birthday | Action Needed – It’s time to handover [ Child's Name]’s ASF Fundraising Account | Parent/Guardian |
30 Days After Athlete's 18th Birthday | Deadline missed – [Child's Name]’s ASF Account Handover | Parent/Guardian |
These emails include clear instructions for both parents/guardians and child on how to complete the handover.
Didn’t Receive the Email?
If you think you should have received one of the above emails but haven’t:
- Check your spam or junk folder.
- Search your inbox using the subject lines listed above.
- If you still can’t locate the email, contact our dedicated Support Team We can confirm your contact details and reissue the invitation or reminder.
What You Need to Do
For Parents/Guardians (After the individual fundraiser Turns 18)
- Log in to the ASF Fundraising Platform.
- Add the child as a contact.
- Enter their email and phone number.
- Ask them to check their email and accept the invitation.
- Support them in completing their profile and confirming their details.
For individual fundraisers (Once 18)
- Accept the contact invitation from your parent or guardian.
- Complete your ASF user profile.
- Review and agree to the ASF Terms & Conditions and Privacy Policy.
- Log in to the ASF Fundraising Platform.
- Complete any remaining steps listed on your dashboard. Further information can be found on our Helpdesk.
Frequently Asked Questions
What happens if the handover isn’t completed within 30 days of their birthday? The child becomes ineligible to receive further ASF grant payments until the handover is finalized.
Can I (as a parent/guardian) still be involved? Yes. You can remain an authorized contact and continue to support the child using your existing login.
Will active campaigns be affected? No, campaigns will remain active. However, grant payments cannot be made until the athlete takes full ownership of their account.
Can I add my child as a contact before they turn 18? No. The child must be 18 before they can be added to the account and take ownership.
The invitation link expired. What should I do? Contact our Support Team. We can issue a new invitation so the athlete can complete their profile.
What if the child no longer wishes to fundraise? Contact our Support Team so we can update the account and stop further email reminders.
Need Help?
If you need assistance at any step, or believe something isn’t working as expected, please reach out to our Support Team. We’re here to help.